Tooltip translation bug

[natiotech]

Hello,

I am developing a website with The Event Calendar Pro that needs to be completely in French. I noticed a bug with the tooltip for recurring events when you hover on the “See all” link. When an event is set to recur on specific dates (instead of a rule), it loads the months in English.

ex:
le 12 October, 2016
le 26 October, 2016
le 9 November, 2016

Everywhere else the translation works, even for months. This problem only occurs within the tooltip. It seems to be specifically the month since it shows “le” instead of “the” within that same tooltip (see screenshots). I checked everywhere in the .po file but couldn’t find anything that might be causing the issue.

Thank you and please let me know if you need anything from me.

Stéphane,

[Geoff B.]

Good evening Stephane and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the small translation glitches you are experiencing.
I would love to help you with this topic.

You are right, there is a bug with the tooltip’s translation of months while viewing recurring events.

I believe this is caused by /events-calendar-pro/src/functions/template-tags/general.php (around line 755).

I will ask for a temporary fix on this and open a bug ticket.

Hang in there,

Best regards,

Geoff B.

[Geoff B.]

Good evening Stephane,

I just wanted to follow-up on this one.

Unfortunately, there is no easy way to provide a snippet for this bug.
It will have to wait until the official bug fix.

Unfortunately, I cannot commit to a release date at this point. But stay tuned, you will be contacted when the fix is released.

Thank you for your understanding and we apologize for the inconvenience.

Best regards,

Geoff B.

[natiotech]

Hello Geoff,

That is unfortunate to hear, since I need the website to be completely in French. The website I am developing is almost complete, and I plan to launch it soon.

I was under the impression that the Event Calendar Pro would be the ideal solution. Even if it is a temporary fix, it would mean a lot. I think it is a big issue, since currently, no website using The Events Calendar Pro can be translated completely from English, whatever the chosen language is. Don’t get me wrong, most of the the content can be translated easily with .po files and I had an overall good experience doing that so far. But when you have high web design standards and want to build a great looking, professional website, the presence of words in an other language is not acceptable, especially when it’s directly in the middle of the content, such as tool tips. Viewers (the audience) won’t see this as a technical bug, but rather a spelling error or lack of professionalism.

I hope the people involved realize that a solution is needed promptly. Also wanted to point out that this is the second issue regarding translation I have encountered since I recently started using the plugin: (see thread)
I appreciated the way the problem was handled and the fast temporary solution provided, even if translatable slugs have yet to be released in the future. I understand that this current issue might be more complicated, but please note that no solutions means that I will have to use measures such as disabling the tooltips completely, but disabling that feature takes some value out of this product. No mater what solution you could provide now (even temporary or minimal), it would be very appreciated.

Thank you for your understanding and I look forward for this issue to be resolved,

Stéphane

• This reply was modified 9 years, 6 months ago by natiotech.
• This reply was modified 9 years, 6 months ago by natiotech.

[Geoff B.]

Good evening Stephane,

Thank you for writing back.

I totally understand where you are coming from and you are absolutely right.
Today’s websites and plugins should be 100% translatable.

In fact, we are currently investing a lot of time and resources to reach that goal on many levels, including multilingual support.

So there is no doubt that this will get solved and fixed. What I was saying is that after running it by some of our best dev, they could not spot any obvious reason why this specific string does not get translated.

Short term, alas, the only “workaround” would be to hide the tooltip only for recurring events on those 2 specific views using CSS.

.recurringinfo .recurring-info-tooltip {
display:none !important;
}

Let me know how that goes.

Best regards,
Geoff B.

[natiotech]

Hello Geoff,

Thanks for understanding. I appreciate your efforts to resolve this issue.

The CSS you provided worked well by hiding the tooltips.

Thank you,

[Geoff B.]

Good afternoon Stephane,

Thank you for your understanding and I am glad the CSS code can buy us some time.

Hang tight as we hunt down this glitch.

Have a good week-end,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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