To begin using WooTickets, please install and activate the latest version of…

Home Forums Ticket Products Event Tickets Plus To begin using WooTickets, please install and activate the latest version of…

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  • #1074478
    David
    Participant

    To begin using WooTickets, please install and activate the latest version of The Events Calendar. My events calendar was causing issues with my server, causing memory leaks and massive CPU spikes. I thought updating to Version 4.0.5 would help, but it’s taken away my ability to use WooTickets. It prompts me to activate the latest version of the events calendar, but it also says I have the latest version.

    #1074521
    Geoff
    Member

    Hi David,

    Sorry for the trouble here! That’s certainly bad messaging on our part and I’d be happy to help clarify things.

    First off, we’re currently in the process of phasing out support for WooCommerce Tickets. The Events Calendar 4.0 has mostly dropped support for it, while we have transitioned all ticketing functionality to Event Tickets and Event Tickets Plus.

    If you are using the latest version of The Events Calendar, then I would suggest deactivating WooCommerce Tickets and installing Event TicketsĀ and Event Tickets Plus in it’s place. That will offer the same WooCommerce functionality you are looking for and ensure all the plugins are at their latest versions.

    You also have the option of not installing The Events Calendar. Event Tickets and Event Tickets Plus integrate with The Events Calendar but can function without it. That gives you the ability to forgo The Events Calendar altogether if you’re just looking for the ability to create tickets and sell them on any page or post.

    We have a detailed post on how to make the transition from WooCommerce Tickets to Event Tickets Plus that you may find helpful as well.

    Does this help clear things up? Let me know if you have any other questions here about the move to Event Tickets and I’d be happy to help.

    Thanks!
    Geoff

    #1084845
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 3 posts - 1 through 3 (of 3 total)
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