Hi, Brent. You posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.
We don’t answer support questions for Events core/free or its paid add-on’s in the Pre-Sales forum.
If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.
Thank you for your understanding and thank you for using our plugins.
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If you don’t have a paid account, I would suggest posting your question (along with some examples or screenshots) to our free support forum (for bug reports and users helping each other — no usage support provided by us)