Timezone errors on fb import

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  • February 2, 2015 at 2:37 pm #939529
    6footgeek
    Participant

    Hey guys, love the work!
    I have been having a problem with importing fb events, in that I get this error when importing events

    error

    The event times meant to be displayed can be found on this event page on fb:
    https://www.facebook.com/evoaccess/events

    Ive been getting around this by just changing the times and dates manually but this needs to be resolved!
    Thanks

    February 2, 2015 at 4:22 pm #939566
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    What is the timezone setting in WordPress?

    Check in the admin of your site here:

    Settings > General > Timezone

    If you have it set to a UTC time, try setting it to a city in your timezone instead.

    Let me know if that fixes the issue or we can go from there to troubleshoot this.

    Thanks

    February 3, 2015 at 3:21 am #939681
    6footgeek
    Participant

    Hey!
    Changing the timezone to GMT did indeed fix the import errors and the parse error!
    However the times and dates are still being imported incorrectly.

    Facebook event:
    fb

    and on the website in event panel:
    event

    All of the events start and finish at the same local time regardless, so a blanket change of all events to say start at 8am and finish and say 6pm would be awesome, then its just the date being reported wrong.
    Many thanks!

    February 3, 2015 at 6:51 am #939718
    Brian
    Member

    Glad that helps fix one issue.

    I looked at the events you are importing and it looks like they are in different timezones. When an event is imported it is always converted to the timezone the website is set too, unfortunately, there is not a feature to import and keep the timezone the event is in.

    We also, do not have a feature to bulk edit event dates and start times.

    If you would like to request both these as features please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    Thanks

    March 19, 2015 at 2:44 pm #949515
    Brian
    Member

    Since there is has not been any activity on this thread for over 2 weeks so I am now closing it. Feel free to start a new thread if you have further issues. Thanks! 🙂

    March 19, 2015 at 2:45 pm #949516
    Brian
    Member

    Since there is has not been any activity on this thread for over 2 weeks so I am now closing it. Feel free to start a new thread if you have further issues. Thanks! 🙂

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