Timezone change with event update

[salesinstitute]

Hello Modern Tribe team,

First of all, great work on the app, it’s serving us well! 10/10

I do need help with a problem however. Our eventbrite and Modern Tribe events accounts are linked. Whenever I update an event on the WordPress website, it changes the linked Eventbrites event timezone to AZOT/AZOST. The time setting on the wordpress site is UTC+0 and the time set on the events is GMT+0, so when it changes to AZOT/AZOST, it causes some of our members to be late for events.

If you could shed some light on the issue, I would much appreciate it.

Oleg

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

When you update an Event in WordPress does it change the time zone everytime in Eventbrite that is linked to it?

Can you try changing your timezone in WordPress to a city that has UTC +0 time and then update an Event connected to Eventbrite and see if it still does it? If you can create a test event for this that would work.

Let me know what you find out and we can go from there.

Thanks

[Brian]

I am going to close this topic as we typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

Thanks

[Author]

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