timeout when saving recurring events

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  • This topic has 25 replies, 5 voices, and was last updated 9 years ago by Rob.
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  • October 14, 2014 at 5:53 am #809986
    Casey
    Participant

    Karen,
    Did you try disabling all other plugins? I’m noticing a lot of caching/minification plugins on your site, and wondering if a plugin conflict might be the culprit here. Have you tried cloning your existing site and creating a DEV environment where you can more easily test issues like this?

    We ask our users to deactivate all other plugins in order to try to start with a baseline for testing, in order to rule out all other conflicts as part of our troubleshooting process. Please try deactivating all other plugins/caching and see if that has any effect.

    Thanks! 🙂

    -Casey-

    October 14, 2014 at 9:03 am #810497
    karen
    Participant

    yes, Casey. I have a DEV environment. I am sure I tested on the dev environment but it was a while ago. I will let you know when I get a chance to run it through again. thanks

    October 14, 2014 at 12:53 pm #810889
    Casey
    Participant

    Karen,
    Thanks for the update! I’ll keep this thread open in the mean time.

    October 16, 2014 at 8:57 pm #815277
    Rash
    Participant

    Same issue here. I increased my memory limit and set recurring events to 12 months and got it to go through.

    Although my events are not showing on the calendar. Any ideas?

    October 17, 2014 at 6:01 am #815755
    Casey
    Participant

    Rash,
    If your issue is the same as the above please do feel free to monitor this thread, but if you need assistance for your own specific scenario it would be great if you could create a fresh thread of your own. Thanks!

    Karen,
    Any updates here?

    October 17, 2014 at 8:50 am #816021
    karen
    Participant

    I will disable all my plugins on the test site this weekend. I cannot, however, disable APC OPCODE caching as it is server side.

    October 17, 2014 at 11:55 am #816233
    Casey
    Participant

    I will disable all my plugins on the test site this weekend. I cannot, however, disable APC OPCODE caching as it is server side.

    Ok, just report back here with your findings, and I’ll investigate further. Thanks! 🙂

    -Casey-

    October 21, 2014 at 6:13 pm #825770
    Casey
    Participant

    Karen,
    Just wanted to follow up and see if you still need help here. Have you been able to test for conflicts yet?

    January 4, 2015 at 5:06 am #928429
    karen
    Participant

    I have tested for conflicts and see that Barry had another poster who was a DEV and identified this issue. I have come to the point where when I have long running recurring events and the events stop being listed, I just break out the future ones and resave them. This is pretty clunky. Perhaps it will get fixed someday.
    Happy New Year.

    January 4, 2015 at 5:07 am #928431
    karen
    Participant

    Here is the other thread:
    https://theeventscalendar.com/support/forums/topic/timeout-to-502-when-updating-recurring-event-daily/

    April 22, 2015 at 3:40 pm #957551
    Rob
    Member

    I see this thread has been inactive for a while. If folks are still having problems, please open them as new threads and our current support techs will do their best to get you sorted. Thank you all!

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