Time wrong on export in March

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  • #1055400
    christi78
    Participant

    The export of the event calendar data to ICS works fine. The only issue is on March 13th the time shifts 1 hour ahead so while on the site it reads correctly say 9 AM the imported data to outlook or any calendar states it is 10 AM for the event.

    I have checked all calendar options and this appears as though the issue is with the export not keeping the daylight savings time correctly.

    you can replicate this by going to the site and exporting March to your calendar.

    #1055560
    Josh
    Participant

    Hey Chad,

    Thanks for reaching out to us!

    Try changing the global timezone within your WordPress settings to be the UTC version rather than the local city based version. This should help since, for example, UTC-6 will always be UTC-6 while the city based timezones could be UTC-6 or UTC-5 depending on daylight savings.

    Let me know if this helps.

    Thanks!

    #1056287
    christi78
    Participant

    If I change this to -6 UTC which is what the current time zone is on the 13 it then show 8:00 AM and not 9:00 AM so it is the opposite from the Chicago timezone.

    Thanks

    #1058681
    Josh
    Participant

    Hey Chad,

    Are you able to change the timezone setting within your Outlook calendar?

    Thanks!

    #1076916
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 5 posts - 1 through 5 (of 5 total)
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