Tickets with limited capacity showing as unlimited

[marktadros]

When setting a limit on the number of tickets available, the tickets are displayed as unlimited.

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/events-with-limited-tickets-shown-as-unlimited-available/

[Jennifer]

Hello,

I’m sorry that you’re running into this issue, but I’ll be happy to help you out with this. Can you check that:

1. You have “Enable stock management” checked under WooCommerce > Settings > Products > Inventory
2. You have not unchecked “Enable stock management at product level” on the WooCommerce product page for these tickets (see screenshot)

Please let me know if changing either of these fixes the issue on the front end.

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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