Tickets that emailed to customer was deleted

[meca]

I just installed Events Ticket Plus on woocommerce site… today one customer purchased ticket… then informed me he deleted the email he got….

Now what is the solution for these situation? I cannot see any option that admin can print a ticket from admin panel… also there is no option to send ticket to that user again from admin panel…

Please let me know how I can generate ticket email for a user if they miss that email or delete that.

Thanks

[Geoff]

Hi @Sakeb,

There’s an option to resend the ticket by email in the WooCommerce order for the event. If you head to WooCommerce > Orders, then click through to the order, you can select the Tickets option in the Order Actions box in the top-right corner of the screen (screenshot).

Cheers!
Geoff

[Support Droid]

This topic has not been active for quite some time and will now be closed.

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[Author]

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