Tickets remaining always displays instead of only when stock is low

[Jansen Wendlandt]

I’ve got tickets set up through Woocommerce and Event Tickets Plus. WooCommerce is set for Stock display format: Only show quantity remaining in stock when low.

However, the stock is showing for all my events, even when the tickets remaining is above the Low Stock Threshold set in WooCommerce

Note: Attached image is showing from staging site that had only woocommerce and the Events plugins active on 2017 theme.

[Victor]

Hi Jansen!

Thanks for getting in touch with us. Let me help you with this topic.

The “Stock display format” setting in WooCommerce does not apply to our ticket templates. By default, the tickets remaining will always show up.

There is no built in option to hide the number of tickets available. However, you can hide the stock available by using the CSS snippet Geoff shared in this thread > https://theeventscalendar.com/support/forums/topic/hide-stock-on-tickets/#dl_post-1127538

I hope it helps!

Best,
Victor

 

[Jansen Wendlandt]

Thanks, don’t know how I missed that in my searches.

I will though of course suggest that you consider adding an option in the
future that would make it easy in the settings to turn it off/on by default
and/or to only display when less than x remain.

Jansen Wendlandt
Assistant Director – Rock-N-Water Christian Camps
Realizing God through adventures in His creation
Office: 530-621-3918 | PO Box 307 Coloma CA 95613 | http://www.rocknwater.com

[Victor]

Hi Jansen!

That seems like a good idea. I’d recommend you post that as a new feature idea in our user voice so others can vote for it > https://tribe.uservoice.com/forums/195723-feature-ideas

Do let me know if you need help elaborating the idea and I’d be happy to help. 🙂

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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