Tickets, Products and Different Tax Classes

[Brittany]

Hi there,

I am really struggling with applying different tax classes to regular products and tickets. My client is expecting this setup:

Tickets: Apply “Tax Class 1”

All other Products: Apply “Tax Class 2”

I think I have a good grasp on the way tax classes work, and I also understand that WooCommerce Tickets uses the “Standard Rates” tax class. Fair enough. So I created another tax class that my client can apply to all of his regular products. I’ve applied this tax class on an individual product basis, but no matter what I do, everything (tickets, and products) just default to the Standard Rate.

I am unable to achieve two different tax classes. With previous sites using just WooCommerce (no Tickets plugin), I haven’t had any issues with taxes.

Any help would be greatly appreciated, as I am definitely stuck on this issue!

Thanks, Britt

[Barry]

Hi Brittany,

WooCommerce Tickets itself doesn’t really enforce anything in terms of tax/tax classes.

I can’t seem to find any problems here and for example if I define a new tax class and apply it to a ticket product, it does seem to stick and is applied during checkout.

Is there any more information you can provide to help me replicate your issues? Can you distill this down to a set of steps, including details of the new tax class, how you are applying it and what you discover during checkout? It might be I’m missing some small detail here.

Thanks!

[Barry]

Hi Brittany,

How are you getting on with this problem – were you able to workaround the tax issues?

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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