tickets-plus & woocommerce issue

[A.Aziz]

i have the latest version of wordpress & woocommerce

i have tible event pro (events-calendar-pro.4.4.15) & ticket plus (event-tickets-plus.4.5.3)

when i use them i cannot add ticket as shown in the video guide and not shown the front end at all. (screen shot 1)

when i write the ticket price. it shown as free (screen shot 2)

does it a configuration issue or i just need to renew the license to make it work ?

[Jaime Marchwinski]

Thanks so much for reaching out!

Unfortunately, without a current license, you cannot update the plugin as is necessary.

Let us know if you renew your license and things still aren’t working!

 

Thanks,

Jaime

[A.Aziz]

incase the update did not fix my issue, can i ask for refund?

[Jaime Marchwinski]

I cannot guarantee that the update will resolve your issue, as there may be a plugin or theme conflict on your site as well, or something else at play.

After troubleshooting, if you decide that you’d still like a refund, you can request one using this form.

Let me know if you have any other questions!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts