Tickets no longer working

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  • September 19, 2013 at 8:39 am #66797
    opnes
    Participant

    Hi
    We have upgraded to the latest version of WP and the tickets no longer work. If you add in the ticket and event information and save the ticket does not appear in the front end or the admin side.

    Thinking its a conflict with another plugin I have deactivated all plugins and tried to see if this will help and also reverted back to the 2011 theme – nada as they say.

    Any help / guidance will be very much appreciated

    regards

    Mark

    September 19, 2013 at 1:29 pm #66851
    Kelly
    Participant

    Hi, Mark. That does sound frustrating.

    Lately, we’ve seen a number of issues coming up with NextGEN conflicting. Is it possible that you have that installed?

    Otherwise, it would be helpful if you would give us a list of the installed versions of WooCommerce, The Events Calendar, and WooCommerce Tickets, as well as the name of your theme. Also, it can sometimes be helpful to know who your hosting provider is.

    Thanks!

    September 20, 2013 at 5:42 am #66934
    opnes
    Participant

    Hi Kelly
    Spot on thank you – I must have deactivated every plugin except that one thinking it would not be the issue.
    Thank you for the quick response. Any gallery plugins you can think off that will work ok with woo Tickets?

    kind regards

    Mark

    September 20, 2013 at 6:47 am #66950
    Kelly
    Participant

    Hi, Mark. I’m so glad to hear that resolved your issue.

    As far as other plugins go, I don’t have experience with any other gallery plugins. I will say that we don’t know of any that have problems as big as NextGEN. If you do find one that is a fair replacement, I’m sure that our user community would appreciate you posting about it on the forum.

    Is there anything else I can help you with before closing the thread?

    September 20, 2013 at 6:53 am #66951
    opnes
    Participant

    Hi Kelly – no nothing at all – please close the thread and thank you again for your kind help

    Mark

    September 20, 2013 at 6:56 am #66952
    Kelly
    Participant

    My pleasure, Mark. Please start a new topic if anything else comes up. We’re always happy to help!

    July 7, 2015 at 6:27 am #980903
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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