Tickets for Past events showing up in related products

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  • #896322
    Jenn
    Participant

    We sell both tickets and a few products/memberships on our site. On our Product pages, the related products shows tickets for events that have expired. Is there a way to force that area to 1) only show tickets for upcoming events or 2) only show other products and not show tickets at all?

    #897986
    Brook
    Participant

    Howdy chrisd2d,

    Tickets are hidden by default from the Woo Products pages. Is your related products being power or modified by a Woo Addon? If so, perhaps they can be of more help here. I have to send you elsewhere, but the truth is we have done almost all we can to hide stuff from Woo Addons that would not apply. In this case we have set the product visibility to hidden. The related products would have to be ignoring that setting, unelss you have manually changed the visibility to visible. I am not sure what more we could do. Is this a Woo Addon?

    – Brook

    #898132
    Jenn
    Participant

    We aren’t using any Woo Addons on the site, but I did discover that the client was adding the “ticket” category to all their products. When removed the old tickets no longer showed up in the related products section.

    #900016
    Brook
    Participant

    Ahh that did not occur to me. Makes sense. Thanks for posting the resolution for folks in the future!

    – Brook

Viewing 4 posts - 1 through 4 (of 4 total)
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