Tickets CSv not importing correctly

[Daniel]

Hi,

I am trying to import my ticket CSV file but I keep getting:

Import complete!
No Products were imported or updated

I have checked the Event Ids against the events which I have previously created and they are correct.

I have attached the csv I am trying to import and some screen shots.

This is for the theobolds site but we are currently testing locally.

Any help would be appreciated.

[Andras]

Hello Daniel,

Thanks for using our plugins and welcome to the forums!

The issue I believe is that you have included the currency icon in the price column. Once you remove that and you only have numbers there the import should run fine.

Let me know if that solves it.

Cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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