Tickets categories and exclusions for promo codes

[Israel Fontaine]

Hello,
We are using Event tickets plus and actually , seems like the tickets for sale creates new woocommerce product but without categories.
But we need categories to setup promo codes and exclusions.
how can we create promo codes only for some tickets ( a group of tickets, not one by one and not all tickets). ?

[Jennifer]

Hi Israel,

Thanks for reaching out!

You are correct, tickets are essentially WooCommerce simple products, and no categories are automatically assigned to them when they are created. You can add categories however by going to the ticket section in the event edit screen, hovering over the ticket, and clicking “Edit in WooCommerce”. From there, you can edit the ticket as you would a typical WooCommerce product.

To create promo codes, you can use WooCommerce coupons, which you can apply to only a particular category of products.

Let me know how that goes and if you have any questions!

Thanks,

Jennifer

[Israel Fontaine]

Awesome thanks!

If I understand well, once I have configured the tickets with the proper categories in Woocommerce, coupon code will be fully operational ?

[Jennifer]

Yes, once you set up the ticket categories you should be able to create coupons within WooCommerce and assign them to apply to certain product categories, and then you can test them out and make sure they’re working the way you’d like.

If you get stuck please let me know!

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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