Tickets Area – Ticket name, available tickets, ticket price, ticket overlapping

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Viewing 13 posts - 1 through 13 (of 13 total)
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  • #1174363
    Cristina Ciuperca
    Participant

    Hi,

    I bought Event Tickets Plus couple of weeks, but it seems that it’a a bug in this plugin. I do not know if I’m only one or not who report this bug. The like you can see the this image: Overlapping ticket name, available tckets, ticket price

    Inpecting the code I succed to understand that the plugin creates a table in order to display those infos. I was wandering is there any way to replace this table with 4 columns and one row into a table with 4 rows and one single column? In this way the name of the ticket it will have it’s own row, the same for the price or the number of available tickets.

    I was thinking if is any way to display horizontaly the quantity button? I have in mind to put it under the the green row where it says “Tickets”, is it possible?

    Or is it any other situation to fix bug?

    I’m using:
    Wordpress Version 4.6.1
    Plugins:
    – Woocommerce Version 2.6.4
    – Event Tickets Plus Version 4.2.6
    – Event Tickets Version 4.2.7
    – The Events Calendar Version 4.2.7
    Theme:
    – Avada- Version: 4.0.3

    Thanks!

    #1174693
    Cristina Ciuperca
    Participant

    Can anyone help me please?

    #1174763
    Geoff B.
    Member

    Good evening Victor and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.
    Apologies for the delay answering. Please note that our support forums are typically closed on weekends.

    We are sorry to hear about the display of the tickets not being great on your website.
    I would love to help you with this topic.

    The issue you are experiencing is actually related to either:

    1. Your settings under Events -> Settings -> Display (Specifically the 2 first ones). You might want to try to play around with these to see if that helps
    2. The Avada theme CSS rules related to WooCommerce add to cart section (based on what I am seeing this is more likely).

    Ideally I would need the direct URL of the ticket page to provide you with some CSS workaround for this.

    Furthermore, to answer your other questions, yes, you can customize the display of these forms to your liking. You might want to read our Themer’s guide to get a sense of how that works.

    As you will find out, Avada is already customizing a lot of things (hence the funky display in certain circumstances).

    Best regards,

    Geoff B.

     

    #1175290
    Cristina Ciuperca
    Participant

    HI Geoff. B

    The URL is http://acuarelacocktails.ro/eveniment/dreamcatcher/
    Both desktop and mobile versions seems to have the same issue with the CSS. Can you fix it for me? I’ve spent days on this now.

    If you need admin access, please let me know.

    Thank you in advance!

    #1175661
    Cristina Ciuperca
    Participant

    Any suggestions?

    #1175689
    Geoff B.
    Member

    Good evening Victor,

    Thank you for writing back.

    To fix the layout, I recommend the following CSS rule

    .single-tribe_events .sidebar .tribe-events-tickets td {
    width: 100%;
    DISPLAY: inline-block;
    FLOAT: left;
    clear: both;
    min-width: 280px;
    }

    Let me know if that helps.

    Have a great day!

    Geoff B.

    #1175764
    Cristina Ciuperca
    Participant

    Hi,

    I really appreciate your help and thank you very, very much. It helped me a lot and is much better now.
    I was asking myself, is there anyway to display the number if available tickets under the quantity button, like in the attached image?

    Thank you Geoff B. !

    #1175892
    Geoff B.
    Member

    Good morning Victor,

    I am glad those CSS rules helped out.

    If you want to have the number of available tickets to go under the quantity button, you should try the following CSS

    .tribe-tickets-remaining {
    clear: both;
    float: left;
    display: block;
    width: 100%;
    }

    Let me know how that goes.

    Best regards,
    Geoff B.

    #1176423
    Cristina Ciuperca
    Participant

    Great! It works!

    On last thing. Can you help me understand step by step what I should do in order to be able to change as I wish the text for the “tribe-events-single-section-title” ? I what to change the on the green area.

    For example: On the event page (http://acuarelacocktails.ro/eveniment/glimpse-of-an-evening/), instead of “Organizator” I want to write “Artist”. On “Detalii” (Details, in english), where it says “Timp” (“Time” in english), I want write “Ora”.

    Thank you once again for your help! You are very good!

    #1176558
    Geoff B.
    Member

    Good morning Victor,

    Thank you for your great words.

    I am glad things have worked so far!

    There are actually a couple of ways to achieve what you are looking for:

    1. You can use the following snippet in the functions.php of your theme/child theme: https://theeventscalendar.com/knowledgebase/change-the-wording-of-any-bit-of-text-or-string/ – it is the fastest solution
    2. Find and open up the language files for Romanian in our plugins /lang/ folders ( the Events Calendar, Event Tickets and Event Tickets Plus). Look for the strings you want to change and modify the translation. Upload your modified files in /wp-content/languages/plugins/ (this will override the language files in our plugins)

    Let me know if that helps.

    Have a great day!

    Geoff B.

    #1176897
    Cristina Ciuperca
    Participant

    Thank you for your reply. Yes, that helps! I successfully translated the things that I wanted to translate.

    One last thing, about translation as well: https://wordpress.org/support/topic/change-the-title-of-the-events-page-from-future-events-in-someting-else/

    I’m looking there for an answer. Do you have any idea about that issue?

    Thanks Geoff B.!

    #1177005
    Geoff B.
    Member

    Hello again Victor,

    I’m super stoked that we managed to tackle of your issues.

    As per your last question, the 2 recommendations above still apply for solutions to that translation.

    Additionally, if you go for option 2, you might want to make sure that the Romanian language file is up to date. Either by:

    1. Updating your .po file catalog using the .pot file found in the lang folder with the Poedit free software
    2. Downloading the very latest Romanian version of the language files here: http://translations.theeventscalendar.com/projects

    Have a good week-end,

    Geoff B.

    #1188374
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 13 posts - 1 through 13 (of 13 total)
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