Tickets are blank

[jamie]

Hi there some of my tickets are being sent as blank emails some are being sent as the way they should be any ideas?

[Josh]

Hey Jamie,

Thanks for reaching out to us!

I apologize for any inconvenience you’ve had in using our plugins. When seeing the issues with tickets, are they happening on a specific event or are some ticket emails on a specific event working while others are not?

If a single event is having some tickets work while others don’t, are there any common characteristics on the orders that have tickets failing?

Thanks!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts