Tickets End Date Problem

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  • Author
    Posts
  • #1130137
    Robert
    Participant

    I Set End Sale to 18:00 and press save ticket and save event -> http://puu.sh/pBdaB/6c299cb538.png
    and then it shows http://puu.sh/pBdfB/b7028b4af5.png

    Please help 🙂

    Page: http://e-sport.club/event/basteltante-lan-party/

    • This topic was modified 9 years, 10 months ago by Robert.
    #1130446
    Cliff
    Member

    Hi Robert.

    Sorry you’re experiencing this, and thanks for the screenshots.

    Could you please share your System Information. That will give me a lot of extra information to help diagnose the problem.

    Thank you.

    #1130652
    Robert
    Participant

    This reply is private.

    #1131190
    Cliff
    Member

    Thanks for your System Information report, Robert.

    Could you please also send me a screenshot of your wp-admin > Settings > General page (from Timezone to the bottom of the page)?

    #1131191
    Robert
    Participant

    This reply is private.

    #1131593
    Cliff
    Member

    Hi Robert.

    I see your Time Format is set to G:i (24 hour without leading zero)

    If you set it to H:i (24 hour with leading zero), it should work for you.

    With H:i, the AM/PM correctly does not appear, and the 1970-01-01 issue goes away.

    Thanks for helping us discover this bug.

    I logged this bug with our developers and will mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release. I apologize for this issue and appreciate your understanding and patience.

    #1132878
    Robert
    Participant

    Thank u for the fix.
    Problem is solved.

    #1132911
    Cliff
    Member

    I’m glad that worked for you, Robert!

    #1139204
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘Tickets End Date Problem’ is closed to new replies.