Ticketing Levels and Attendees versus Ticket Purchasers

[Jennifer Bradford]

Hi there,

I run a small non-profit children’t art studio. The “products” that we sell are primarily summer camps (week-long events), day camps (single-day events) and after school open studio sessions (single-afternoon events). The summer camps and day camps also have the option of early care, after care, or both.

We also hold an annual fundraiser gala each year for which we sell tickets through our Woo-powered site.

So, my questions are as follows:

1. Is it possible to sell different ticket types (at different price levels) for a single event. That is to say, suppose I have an event called Super Duper Thursday Day Camp (SDTDC). Is it possible to have this one event created, but 4 different products that represent:
A. SDTDC only
B. SDTDC with early care only
C. SDTDC with after care only
D. SDTDC with early and after care

2. Given that my purchaser is often a parent, but my attendees are their children, I need a ticketing system that captures the following information:

A. Purchaser info (ie, Parent Info)
B. Name of each Attendee (which will be different from purchaser)
C. Ticket level (see above question)
D. Custom info for each attendee, such as text fields to describe any allergies and check boxes or radio buttons indicating permission for field trips, etc.

2.1 When I sell tickets to a non-child event (eg. the gala), can I either NOT require the custom attendee info mentioned above, or require different info for that particular event.

Thanks so much in advance for your answers. Your product has such terrific reviews and I really hope it’ll work for us!

Jen Bradford
Executive Director
Artscope St. Louis
http://www.artscopestl.org

[Nico]

Hi Jen,

Thanks for reaching out to us and also for your interest in our products!

Before jumping into your questions, let me give you a quick overview of how our Tickets add-ons work. Basically they create a relation between an event and the tickets(products) managed by an e-commerce platform -WooCommerce in your case. It also allows to create those directly from the event editor in the backend, displays tickets in the front-end and provides attendees list fro each event. Once tickets are added to the cart the rest of the checkout process is managed by the e-commerce platform itself.

1. Is it possible to sell different ticket types (at different price levels) for a single event.

Sure it is! You can have as many tickets types -whith different prices- as you need for each event.

2. …I need a ticketing system that captures the following information…

That would be part of the checkout process managed by WooCommerce. There are a couple of plugins that let you customize the fields in the checkout: WooCommerce Checkout Manager (free version available), WooCommerce Checkout Field Editor (paid), etc.

2.1. When I sell tickets to a non-child event (eg. the gala), can I either NOT require the custom attendee info mentioned above, or require different info for that particular event.

As answered in the previous questions, this would not be managed by our plugin. So you should see if this is possible or not with the selected checkout solution. It sounds doable -different product types > different checkout fields- but you should check specific plugin documentation.

Please be sure to check our non-profit program 🙂

Hope this helps you decide if our product is the right for your website and if you have any follow-up questions please let me know,
Best,
Nico

[Jennifer Bradford]

Thank you so much! This is an enormous help. We’ve completed the application and are looking so forward to implementing the events calendar for our upcoming fall day camps and classes!

Cheers!

[Nico]

Hey Jen,

Thanks for the follow-up! Glad to hear 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best of luck with your project,
Nico

[Author]

Posts