Ticket wrong end date

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  • November 28, 2014 at 1:06 pm #901348
    websource
    Participant

    Hi there
    We’re receving serious problems out here by now. All comes cause of this bug: https://theeventscalendar.com/support/forums/topic/ticket-wrong-end-date/ (also in EDD Tickets)=> We know how to handle that now, no problem here..

    But if we change the wrong ticket date afterwards, we receive the following problem: The assigned number of the stock over this ticket is away. There is no Stockinformation, it just gets lost! There would be the possibility now to order as many tickets as you want. Like there would be no stocklimit.

    When will this get fixed?
    We really need a fast solution right now..

    Thanks

    November 30, 2014 at 3:22 pm #903111
    Josh
    Participant

    Hello websource,

    Thanks for reaching out to us! I apologize for the inconvenience this issue has caused. Barring any issues with the Quality Assurance process, the fix for this issue will be released in the next update of the plugin which should be release within the next couple of weeks.

    I apologize again for the problems this bug has caused. Let me know if there is anything else that I can help with.

    Thanks!

    November 30, 2014 at 11:28 pm #903471
    websource
    Participant

    Hi Josh
    Thanks for your answer. The Problem is that we’re now on a livesite. We cannot wait like a month for a fix right now. Is there a Workaround? Or could you send us the fix?

    December 2, 2014 at 8:11 pm #905867
    Josh
    Participant

    Hello websource,

    Thanks for following up with us. I’ll check with our developers to see if there is a snippet or something that can be used temporarily to resolve the issue before the next release that should be available very shortly.

    I apologize again for the inconvenience this issue has caused.

    Thanks!

    December 18, 2014 at 9:54 am #922566
    Josh
    Participant

    Hey websource,

    I apologize for the delay! This follow up must’ve fallen through the cracks with the rush of the previous release.

    Did the latest update of the plugin (version 3.9) address your issue with the dates or is this something that is still persisting?

    Thanks!

    December 22, 2014 at 2:11 am #923615
    websource
    Participant

    Seems to work!

    December 22, 2014 at 4:48 am #923662
    Josh
    Participant

    Hey websource,

    Awesome! I’ll go ahead and close this ticket. If you have any further questions, please don’t hesitate in opening a new one.

    Thanks!

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