Ticket start date

[calsaul]

the ticket start date keeps reverting to the 1970’s? how do we stop this 🙁
oh and just to mention Pro worked ok until we loaded up the edd ticket plugin

[Barry]

Hi – I’m sorry to hear you are facing difficulties.

This isn’t an issue where I’ve seen many similar reports and I’m basically wondering if it might be local to your installation. I do see you already ran through some of our standard troubleshooting steps which is fantastic:

YES, I’ve deactivated all other plugins to check for a plugin conflict.

Did this yield any results/allow you to isolate the problem as a conflict with any other components? If not, could we take it a stage further:

• Please ensure The Events Calendar, EDD Tickets and EDD itself are all up-to-date
• Deactivate all other plugins
• Switch to a fresh, unmodified copy of a default theme such as Twenty Thirteen
• Now test to see if the problem remains

Assuming for the m0ment the problem vanishes, start reactivating everything one at a time – testing at each stage to see if the issue has come back. This is a really great way to zero in on any conflicts.

Let me know how you get on!

[calsaul]

becoming frustrated – so deleted edd – may have to think of something else 🙁

[Barry]

I’m sorry to hear that.

Do you need further assistance on this one/were you able to complete the above troubleshooting steps?

[Author]

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