Ticket setup does not appear, only New RSVP

[csentner]

I purchased Event Ticket Plus but when I create a new event, I do not see the option to set up the ticket options. From looking at some videos on your site, this option is suppose to be within the ticket meta box next to the New RSVP option. I do not see it there, I only see New RSVP and not the New Ticket option. When viewing my Event Add-Ons, it lists Event Ticket Plus as my installed add-on. I also have it activated and the licence key entered in correctly. Please advise as soon as possible.

[csentner]

Upon further testing, I was not able to get it to work. I have selected another plugin which meets the need. As I just purchased this plugin a few hours ago, can I please be refunded the cost aND have my licence canceled?

[Brendan]

Hi Christian,

Sorry our plugin did not meet your needs. I have gone ahead and requested a refund. Please allow 5-7 days for it to appear on your card. Please let us know if you have any other questions.

Thanks,

Brendan

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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