Ticket Sequence Numbers

[tremblayly]

Hi
1) Is it possible to assigned tickets numbers (starting at say #501) when tickets are sold online?
2) How can I format the ticket purchase template that gets sent out to customers? Right now is looks totally not about the event…

Thanks
Lyse

[Jonah]

Hi Lyse,

I’m going to move this to the WooTickets forum where someone else will be able to help you there.

Regards,
– Jonah

[tremblayly]

Thanks

[Barry]

Hi Lyse,

Is it possible to assigned tickets numbers (starting at say #501) when tickets are sold online?

The ticket number reflects the post ID for that ticket (each ticket is in fact a custom post type) and so by default this simply uses the next available ID in the posts table.

You could probably change this – certainly you could change the next available integer if you are comfortable working with MySQL – or even mask it with a “pseudo ID” that follows your own convention – but I’m afraid it’s beyond the scope of support to guide you through that.

How can I format the ticket purchase template that gets sent out to customers?

So you mean the PDF ticket(s) that are dispatched by email?

These can be customized but it does require a solid amount of WordPress/PHP know-how – we have however taken on board that this is something people would like to be more readily customizable and are taking steps in that direction for the next release 🙂

[tremblayly]

Hi Barry,
Thank you for your help and glad the template will be customizable in future releases.

Lyse

[Barry]

No problem, sorry we can’t offer up more (at least right now). I hope everything else goes smoothly – for the time being though I’ll close this thread, of course feel free to create new ones as needed.

[Author]

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