Ticket sales not being shown on post

[Therese]

Hi, I seem to be having trouble getting our tickets to show up on the front end.

We have a post created, and tickets associated with it (screenshot) and upon publishing, the ticket products were successfully created in WooCommerce (screenshot) however, the tickets are not showing up on the front end of the post. (http://giveuswings.org/2016/09/18th-annual-celebration-silent-auction/ — the tickets should apepar at the bottom of the post, should they not?.)

What am I missing?

[Cliff]

Hi, Therese.

I see in your first screenshot that there are zero sold and zero remaining. Please make sure each ticket has a “Stock” quantity greater than blank/zero and see if that makes the tickets appear.

However, I see that the tickets are currently appearing at http://giveuswings.org/2016/09/18th-annual-celebration-silent-auction/ — so maybe you already got this sorted out?

[Therese]

We purposely did not check the box to “enable global stock” since this is not something that we are worried about selling out of. (also, when I attempted to enter in a stock quantity while creating a ticket, the stock was promptly deleted as soon as I saved, I figured because the global stock was not enabled).

However I do see that the tickets are now showing up! Who knows. It works so I’m not going to question it!

[Cliff]

You don’t have to enable Global Stock. You could just add stock per ticket, like this: https://cl.ly/1R1h1K3c3K07

I hope this clarifies things for you. Please let me know if you have any follow-up questions on this topic.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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