Ticket Sale Info

[cuillincollective]

Hi,
We have around 200 events throughout the year.
When somebody books an event (say event 150) I cannot find this information anywhere. So when trip 150 is booked for 10 people, I am notified that I have sold 10 tickets but to which event I do not know. Meaning, I have to email my customers (which is embarrassing) or look through the attendees list to find out which event it was for.

Please tell me I’m just being thick.

Kind regards,

Marc

[Barry]

Hi Marc,

Depending on how you’ve configured things you as the merchant should normally receive a notification email when an order is placed, linking you to the order editor: this view should let you see what was purchased.

If the ticket/product name is ambiguous, such as “Admit One”, you could simply click on it and link through to the product editor – on this screen you should see a meta box telling you the actual event, with a piece of text like:

This is a ticket for the event: {EVENT NAME}

Does that help/clarify things?

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Author]

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