Ticket quantity increases

[kineticbuzz]

Every time a ticket is sold the stock qty increases by 1. I have tried live and sandbox paypal as suggested in another forum post with no luck.

[Kelly]

Hi, kineticbuzz. I’ve definitely heard of this issue before, but we never got to the bottom of it, definitively.

First, I’d like to ask you about your site’s configuration. Would you mind confirming that you did do your testing with one of the default WordPress themes, e.g. Twenty Twelve?

Second, if you wouldn’t mind waiting a little bit longer, we’re expecting the release of our next maintenance update of TEC and WooCommerce Tickets. If we could hold off on further troubleshooting until after you’ve had time to upgrade that could save us both time in the long run.

Thanks!

[kineticbuzz]

Hi,
Yes I have tried Twenty Twelve to no avail.
Do you have any timings for the next release as this issue is stopping the website from going live.
Can I be a alpha/beta tester? as this issue is critical now.
Thank you.

[Kelly]

Hi, kineticbuzz. You’ll be glad to know that our release was launched yesterday. If you have some time to try upgrading, I’d appreciate the feedback to know if that resolves you issue.

If not, we can dig deeper and figure out what’s going on.

[Kelly]

Hi, kineticbuzz. Since it’s been a couple of weeks, I’m going to assume that upgrading resolved your issue. If not, please open a new thread, and we’ll help you get it sorted out.

Thanks for your support!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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