Ticket Quantity dropdown not displaying

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  • This topic has 4 replies, 2 voices, and was last updated 9 years ago by William.
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  • #1275992
    William
    Participant

    My plugin just recently stopped displaying the quantity dropdown on the ticket purchase page, but only in Chrome (cross-platform), Vivaldi browser (cross-platform) and Safari. It displays correctly in Firefox, but truncates the field in MS Edge.

    With all of our previous events, it worked flawlessly, regardless of the browser.

    Everything (WP, WooCommerce, Event Tickets Plus, theme) is up-to-date and the most recent version.

    Any suggestions or pointers to a possible fix would be greatly appreciated.

    #1276161
    Trisha
    Member

    Hello, name!

    Thank you for using The Events Calendar! I can help with this ?

    The easiest way to fix this is to force the width on the quantity input field. To do this you’ll need to add some custom css. Once you’re logged in to the site, look at the admin bar at the top of the page and click on the link that says ‘Customize’. When the customizer panel opens look at the bottom and click on the ‘Additional CSS’ panel. In the field there add the following css:

    .woocommerce .quantity { width: 60px; }

    Feel free to adjust the width to your preference. Be sure and click ‘Save’ at the top of the Customizer Panel. That should do it!

    Does this help answer your question? Let me know how it goes!

    Cheers,
    Trisha

    #1276364
    William
    Participant

    Worked perfectly, thanks!

    #1277048
    Trisha
    Member

    Hi, William!

    Glad to hear this worked for you. Thanks for letting me know 🙂

    I’m going to close this out, but as always, if you need anything else feel free to reach out! I’m happy to help 🙂

    Cheers,
    Trisha

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