Ticket notification to show related event

[checkerboard]

Greetings!

We have a client who has a lot of different events/classes and a couple different tickets for each event- One labeled Members for members of their organization, and one for non-members. When someone signs up for these events through grabbing a ticket, our client only gets notified with the label of the ticket, but not which event or category the ticket is for.

Is there a way for the client to get notified through email about which event the ticket is for? And is there somewhere the client could look to see all of the tickets plus their respective events? Maybe we should inform them to have more detailed labels for their tickets and put the event name right in the name of the ticket. Any advice is welcome. Right now they are just seeing a whole bunch of “Memeber” and “Non-Member” ticket orders which is a tad confusing.

Thanks

[Kelly]

Hi, checkerboard. Great question! 🙂

Depending on your familiarity with WooCommerce and The Events Calendar, you could certainly create some logic to label tickets on the emails. Unfortunately, for most users this would be a bit of a heavy lift, so to speak. The simplest solution is probably to advise your client to label the tickets with the event name or something that will identify it to them when they receive the emails.

A list of attendees is available from each (backend) event page in TEC. There is currently no place with a consolidated view of all tickets purchased for all events.

Happy holidays!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

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[Author]

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