Ticket not showing on ticket page

[larajdesigns]

Hi,
My Tickets are not showing on ticket page:

Not showing here: http://www.themadkrafter.com/event/class-signature-santa-2018/
But Showing here: http://www.themadkrafter.com/product/class-2018-signature-santa/

[Courtney]

Hi Lara

Oh, that is frustrating. When you edit the event, do you see the ticket admin panel?

Can you test out how this works with a default theme, such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/?

We recommend conducting these tests on a staging server (https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/). 

If you are unable to do so, please install the Health Check plugin so that you can effectively disable all plugins without website visitors noticing any changes. See https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/#troubleshooting for how to do this.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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