Ticket not showing on event single page

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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #752025
    fazbiz
    Participant

    Dear Sir,
    Please help me to make the ticket show on the event single page. I have try to follow your tutorial but it still doesn’t show up.
    You can refer to my website to check on the problem.

    #753062
    Geoff
    Member

    Hi Fazli and welcome to the support forums! I checked out your website–love how you’ve set up the calendar. Great work. 🙂

    I am able to see the tickets on the single event (screenshot). Are you not seeing the same thing? Here is a link to the page I was looking at.

    Please let me know if you’re seeing something else and we’ll take it from there.

    Cheers!
    Geoff

    #769222
    fazbiz
    Participant

    Hi,
    I’ve found out the ticket appears late(around 24 hours) on page after setup. Is this normal?

    #769245
    Geoff
    Member

    Hi there, Fazil! Glad the ticket box is showing up. 🙂

    It’s certainly odd that it would appear later after the event has been published. Did you set the ticket(s) to go on sale at a specific date and time?

    Cheers!
    Geoff

    #769348
    fazbiz
    Participant

    No. I never know it can be setup. How?

    #769354
    fazbiz
    Participant

    OK. I understand now. The problem solved. Thanks.

    #769360
    Geoff
    Member

    The start and end time/dates for each ticket can be set when creating the ticket in the single event editing screen. Here’s a screenshot that highlights the fields.

    #769372
    fazbiz
    Participant

    Thanks

    #769389
    Geoff
    Member

    My pleasure! Thanks for getting in touch and confirming the answer. 🙂

Viewing 9 posts - 1 through 9 (of 9 total)
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