Ticket not showing on calander and on events to buy.

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  • Author
    Posts
  • #1295660
    Felipe
    Guest

    Hi i have installed your add-in so user can buy ticket for the event. but it doesnt show nowhere.

    #1296107
    Jennifer
    Keymaster

    Hi Felipe,

    Thanks for using our plugins!

    Can you verify that the plugin is activated? You do need The Events Calendar (free) to be able to use Event Tickets or Event Tickets Plus, so please also make sure that’s installed and activated. If that is not the problem, I’d be happy to help you figure out what’s going on! But first, will you please post this question in our Event Tickets Plus forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

    If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

    Our knowledgebase is a great place to start looking for answers. You can also search our premium forums to see if another user has posted about a similar issue. If you’re having trouble with plugin functionality, the best place to start is by testing for a conflict.

    Thanks!

    Jennifer

    #1315016
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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