Ticket information is appearing on the side bar and not the event page

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  • #1168219
    Kymiel Standifer
    Participant

    I have created a test event as I am new to using this plugin and the ticket information is appearing in the sidebar and not the event page. I have looked in settings but don’t understand why the information is posting on the sidebar.

    #1168636
    Andras
    Keymaster

    Hello Kymiel,

    Thanks for using our plugins and for reaching out! I can help you with your question.

    Where the event details appear is usually driven by the theme you are using. E.g. with the twentysixteen theme the event details appear below the event description.

    You can modify your template or create a new one according to your needs. These articles should help you get started.

    https://theeventscalendar.com/knowledgebase/themers-guide/

    https://theeventscalendar.com/knowledgebase/template-overview/

    Let me know if this helps and if you have any more questions.

    Cheers,
    Andras

    #1178428
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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