Ticket Fieldset Data not showing in the order details

[Cedric]

Hi my ticket fieldset data is not showing anywhere on the order details. Any help?

Thanks

[George]

Hey Cedric,

Thanks for reaching out. Just so I can understand your issue to as much certainty as possible, would you be able to take a screenshot of your fieldset configuration, and a screenshot of the “order details” you are referring to?

I only request this because “order details” can refer to a few different things, for example, and a screenshot will help me address your problem accurately. And a screenshot of the specific fieldset’s settings will help me try and recreate your exact issue.

Thank you!
George

[Cedric]

Here you go. Basicly i need the Event Ticket Fieldset to show up on the Woocommerce Order details

[George]

Thank you for clarifying this!

I now see what you’re trying to do; this is unfortunately not an out-of-the-box feature, and the “Custom Ticket Fields” from within The Events Calendar are not added to the “Custom Fields” of WooCommerce Orders.

The similarity in name of these items is something we might be able to help clarify, as it might imply some sort of relationship between these two things.

But there is unfortunately no such relationship at this time. 🙁

Sorry to disappoint about this first question—if there is anything else I can help with or help to address, please let me know.

Sincerely,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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