Ticket fieldset

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  • #1215687
    Sallé Alexander
    Participant

    Hello
    I wanted to know if you could help me … I have a client who works in the dance community, who offers courses in the form of tickets to buy. We use woocommerce and the event calendar with the ticketfield set extension. The question is “is it possible to convert an attendee into a customer and associated the product who was purchased for him?

    Thanks
    Alex

    #1216227
    Josh
    Participant

    Hey Alex,

    Thanks for reaching out to us!

    I’m not sure I’m following what you’re looking for exactly here. When a user registers for an event and purchases a ticket, they’ll checkout using WooCommerce and should be created as a customer during the checkout process.

    Is that now what you’re experiencing on your site?

    Thanks!

    #1216404
    Sallé Alexander
    Participant

    Hello Josh
    Yes of course, but when a registered user invites via the ticketfield set an attendee (exemple1), can this one be converted into a woocommerce user? (with also the product ordered?)
    I hope to be clear enough
    Thanks for your reply
    Alex

    #1217323
    Sallé Alexander
    Participant

    Hello,
    but when the user who created the account buys a dance course for his / her child by entering name first name e-mail, is there a possibility for woocommerce to recognize the participant (with his id?)

    #1217833
    Josh
    Participant

    Hey Alex,

    Ah! I get what you’re saying now.

    You are looking to have:

    1. Using Ticket Fieldset, have a field to collect the actual student name for the ticket
    2. Upon checkout completion, create a new user (in addition to the purchaser) for each ticket sold using the above field for the username.
    3. Have that user assigned to the WooCommerce Customer role

    The above would be possible with a good bit of customization. You could hook a function to WooCommerce order completion to check the associated ticket product a create new users using the ticket meta associated with the products for the order.

    Unfortunately, something like that would be well beyond what we’re able to provide in support here. Additionally, I would be curious as to why you were wanting to pursue this route? There may be a simpler approach since this process requires creating new users for roles that they would typically be appropriate for.

    Thanks!

    #1217975
    Sallé Alexander
    Participant

    Hello Josh, thanks for your reply.

    In fact, the aim of this purpose is to offer pricing rules to all members who have already bought 1 product. For example, in the case of a student, it is his father who pays. It is therefore necessary that if the child wishes to enroll in a second course, he may benefit from the sliding scale tariffs. Because the degressive tariff rule applies to “members”

    Alex

    #1219345
    Josh
    Participant

    Hey Alex,

    Thanks for following up here and clarifying what you’re looking for.

    This is an interesting need here. This is something that would definitely be beyond what we are able to provide support for here in our forums.

    However, you could accomplish this with some customization and digging through the source code for our plugins (as well as WooCommerce) to review the access of ticket attendee data within the context of an order and registering new users on checkout.

    I’m sorry I’m not able to give you a complete solution here but hopefully this can get you pointed in the right direction for the customization that you’re looking for.

    Thanks!

    #1230684
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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