Ticket fields, description, attached files…

[Damien]

Hello,

We are interrested in buying Ticket Plus and Calendar Pro to renew our training website.
We want to sell physical trainings (no online content).

We have to describe each training, with field as “summary”, “long description”, “attached links”…
What I wanted to know is :

• are “events” part of description of woocommerce standard item or are they items by their own.
• connected question: are events linked to standard woocommerce items or is it possible to do so
• can we manage a Customer pending list with event ticket plus (to be automatically informed when a ticket is avalable due to a cancelation)
• is event template page updatable to make it show some others informations

Thank you for your help

[Caroline]

Hi Damien,

Thanks for reaching out–happy to hear that you’re considering our plugins for your site revamp! I’d be more than glad to assist you with your questions here! 🙂

1. Events created using The Events Calendar or Events Calendar PRO are custom WordPress post types of type tribe_events, and these are not connected to WooCommerce. However, tickets created using Event Tickets Plus and WooCommerce are saved as WooCommerce products in the database and can be edited in the same way as other WooCommerce products.
2. Unfortunately, we don’t offer support for “waitlists” through Event Tickets Plus at this time. However, users who have purchased tickets can request an order cancellation to be processed manually by the site owner, and tickets that are cancelled will be returned to the pool of available tickets for purchase.
3. Absolutely! Nearly all of our plugin templates can be modified in whatever ways you’d like, from style changes to adding or removing information as desired. Our Themer’s Guide provides plenty of information on how to get started with applying these types of customizations to your site.

I hope that helps to get you started here! Thanks again for your interest, and let me know if you should have any other questions!

[Damien]

Thank you for your detailled answer.

[Caroline]

Hi Damien,

Of course; we’re more than glad to assist! I’m going to go ahead and close this thread since your issue is resolved here, but please don’t hesitate to follow up with a new one if there’s anything else that we can do for you! 🙂

[Author]

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