ticket fees not calculating per ticket

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  • #1183524
    Michael
    Participant

    we’ve set the ticket fee in community tickets to a percentage plus a dollar. when calculating multiple tickets it calculates the percentage but is adding a single dollar to the entire order vs a fee per ticket.

    more succinctly, the calculation at the end of cart.php in src/tribe does not have a quantity added to multiply against the flat_fee

    #1183601
    Hunter
    Moderator

    Hey Michael,

    Thank you for reaching out. After some testing and digging, I found the behavior you’re describing was done by design, so it is not a bug. I found a plugin you can install that will change how the per-ticket fee behaves. I tested it on my local environment and the Fee Percentage and Flat Fee was applied to every ticket in the cart rather than once for the entire purchase.

    Try it out and let me know how it works for you. Thanks again and take care. Cheers!

    #1184069
    Michael
    Participant

    Thank you for the update. We loaded things earlier, and confirmed that this snipped works. This plugin was teeny tiny and is this something TM publishes or has available or a library of?

    we were pounding our heads against the wall for a while on this, so you saved a big headache! 😀

    #1184801
    Hunter
    Moderator

    Michael,

    Glad we could help! The plugin I shared with you is just a small snippet packaged as a plugin, so it’s not listed anywhere that I’m aware of. Again, I’m happy everything worked out and please feel free to open a new thread if you have any more questions. Cheers!

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