Ticket emails are blank

[washingtonassist]

Some of the ticket emails are completely blank. How can I fix this? There should be an image and ticket in the email.

[Josh]

Hello washingtonassist,

Thanks for reaching out to us!

This is definitely a strange issue to be having. Is this occurring on all ticket emails or just happening sporadically?

As an initial step, can you verify that you’ve completed the Testing for Conflicts procedures to ensure this isn’t a plugin or theme conflict?

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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