Ticket email blank for programmatically ompleted orders

[Appnova]

Hi

I’m trying to auto-complete orders using this snippet (the option in the settings doesn’t work)

https://docs.woocommerce.com/document/automatically-complete-orders/

It works, but the ticket email is empty.

If I use the Edit Order interface to send another email all is ok, it’s empty only if the order is completed programmatically.

I’m using Version 4.1.3; I know it’s a bit old but it was working well.

I’ve checked the changelogs but I wasn’t able to find it. Is it a known bug?

Thanks

[Geoff B.]

 

Good evening Jamie and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

Yes, you are correct. This was a known bug a while back.
It has since been solved.

My best recommendation would be to attempt at least an upgrade to the following version of Event Tickets Plus (making sure that your versions of  Event Tickets and the Events Calendar “match” as closely as possible.

But, after a good backup, I would totally recommend the latest version Event Tickets Plus which is better than ever.

In case you need to downgrade at any point during that process, here is a good link : https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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