Ticket display on event comes and goes

[dynamiccreation]

HI there
I have gotten the ticket up and running on my events, but then it is sometimes not there, even though when I got into the dashboard view it is still set up… and then next time I look it might display. Any ideas what could be causing this?

[Barry]

Hi – I’m sorry you’re hitting difficulties.

Can you give me an example of an affected event and can you also share a screenshot of the ticket settings (including the start/end sale dates)?

 

[dynamiccreation]

Hi there
Here is the one where it is not showing in events calendar: http://dynamiccreation.org/event/mbit-coach-certification-training/
I cannot actually upload a picture here of a screenshot.
This link to the product in Shopp, after I click on the view link for the ticket in the backend of that event.
http://dynamiccreation.org/Purchase/Register/mbit-coach-certification-deposit/
Thanks
Grace

[Barry]

Hi Grace,

I cannot actually upload a picture here of a screenshot.

Sorry – I should have been clearer: no, you can’t upload screenshots here but if you upload it to your blog (or a service like Dropbox) you can drop the URL in here.

Alternatively, can you summarize the start sale date, end sale date and quantity settings for the ticket?

I can see the HTML for the ticket form (you probably can too – it looks like a thin grey box) but it is of course empty … I suspect that may be an issue with the sale dates but if you can confirm that would be great 🙂

[Author]

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