"Ticket Description" newlines not preserved when event is viewed.

[sdupre]

Ticket Description: (in admin creating the ticket)
Time: 7:00 PM to 9:00 PM
Ticket Description:
4 Main Street
Springfield, OR

— on the actual event viewed— (newlines not preserved)
7:00PM to 9:00PM 4 Main Street Springfield, OR

[Barry]

That’s strange – sorry you’re hitting difficulties. I wonder if it may even be theme related? I don’t really think this is anything to do with EDD Tickets itself, though, unless I’m misunderstanding.

Can you link me to a live example?

[sdupre]

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[sdupre]

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[sdupre]

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[Barry]

Hi Stephen – for that second issue it would be great if you could post a new thread 🙂

Regarding the formatting of the event description, please check out our Themer’s Guide for an overview of setting up template overrides. With that done, make a custom copy of the eddtickets/tickets.php template and find this line:

echo $ticket->description;

Try changing it to:

echo apply_filters( 'the_content', $ticket->description );

Does that help here?

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Author]

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