Ticket date

[Tommi]

Hello.

Where can I remove the event starting date that is printed on the ticket email below the event title?

/Tommi

[Cliff]

Hi Tommi. Please provide a link and/or screenshot of what you’re wanting changed. And please specify if you’re using the legacy WooTickets plugin or the Event Tickets Plus plugin.

Thank you.

[Tommi]

This reply is private.

[Cliff]

I’m not exactly sure what that’s from, but since you said you’re using the legacy WooTickets plugin and you asked about email, the email code is located at /wp-content/plugins/wootickets/src/Tribe/Email.php

If that doesn’t help you find out what you need, maybe a less zoomed-in screenshot or other helpful information might allow me to help better.

Thanks.

[Tommi]

The screenshot is from the email that the customer gets when the purchase has been done.
The problem is that the date is not the date of purchase.
It is the date when the event has started and I would like to remove it completely from the ticket.

[Cliff]

Tommi, I think you’re using Event Tickets Plus, not our legacy WooTickets plugin.

I found what I think your screenshot is coming from in this file: /wp-content/plugins/event-tickets/src/views/tickets/email.php

Search for if ( ! empty( $start_date ) ): in that file.

If you want to customize it, please read the comments in the top of that PHP file and reference our Themer’s Guide.

I hope this helps.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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