Ticket Date shows 1970! Problem is not solved with the new update version!

[Heinrich]

Hello,

when I create a ticket, the end-sale date is changed to 1970-01-01.

This problem is already known. But it isn´t fixed with the new version 4.0.2.

Can you please help us and fix the problem?

Best
regards
Heinrich

[George]

Hey Heinrich,

Thanks for your patience with us over the holiday break!

It seems that you are using WooCommerce Tickets on your site. This plugin can no longer be used, and you need to change over to the new Event Tickets plugin.

Change to the proper plugins and see if your issues persist.

So, first, install the free core plugin Event Tickets → http://wordpress.org/plugins/event-tickets

Then, go to http://theeventscalendar.com/my-account/downloads and download and install Event Tickets Plus.

Activate both plugins.

Then DELETE “WooCommerce Tickets” from your site.

Then see if issues persist.

Let us know what you find!

And please be sure to read this article, which covers the plugin change in more depth → https://theeventscalendar.com/knowledgebase/moving-to-event-tickets-plus/

Cheers!
George

[Heinrich]

Hello,

thank you for your answer. We did all changes you told me. But the problem still exists.

Whats the problem?

[George]

Thanks for doing that @Heinrich!

Can you share your new “System Information” with us? Just to see the information at this point after those changes you made.

—

Next, I would recommend going through the whole process outlined in this article → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

After each step in that process try to recreate your problem and see what happens.

Let us know what you find!

Thank you,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
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