Ticket Customisation and Issuing of tickets on purchase

[Melani]

Hello, We bought the EventPlus ticket. We have a couple of issues that we can’t seem to solve:
1. We have several seperate events happening within the main event, i.e film screenings, workshops, catwalk shows, etc. We are trying to customize the tickets so that they each have the specific event details and customer details on it with a QR code. How do we change the position of the QR codes so that it shows on the right side of the ticket instead of underneath?
2. We would like for the ticket to be issued as soon as payment is processed instead of having the customer receive a payment receipt and than having to resend the ticket in a seperate email…. Please help.

[Hunter]

Hi Melani,

Welcome to the forums and thank you for choosing Event Tickets Plus!

1. You can edit the ticket by creating a template override as explained in our Themer’s Guide. The file you’ll need to overwrite is /event-tickets-plus/src/views/wootickets/tickets.php.

2. If you haven’t already, visit WooCommerce > Settings > Emails and also Events > Settings > Tickets and scroll to the bottom of the page and check the box (See screenshot below).

If that doesn’t work, try adding the snippet found here to your theme’s functions.php file.

Let me know how it goes and thanks again. Cheers 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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