Home › Forums › Welcome! › Pre-Sales Questions › Ticket are not shown
- This topic has 2 replies, 2 voices, and was last updated 6 years, 3 months ago by Support Droid.
-
AuthorPosts
-
November 20, 2017 at 2:38 am #1386991Guglielmo BottoneGuest
Hi, I installed the plugin in the free version to do some tests.
I like a lot and would like to buy the Event Ticketing Plus version.
Unfortunately, when I create a new RSVP, it is not shown either in backend or frontend. I can not even see the checklist page.
Can you help me? I’m afraid that purchasing the Plus version does not work the same way.
Thank you.November 20, 2017 at 7:34 pm #1387697Geoff B.MemberGood evening Guglielmo and welcome to the Events Calendar forum!
Thank you for your interest in our products.
We’ll be glad to answer your questions.Unfortunately, when I create a new RSVP, it is not shown either in backend or frontend. I can not even see the checklist page.
There are a couple of things to check out to fix this.
If you have not already done so, please read the following: https://theeventscalendar.com/knowledgebase/new-user-primer-event-tickets/
Secondly, make sure the correct post types are selected for where tickets can show up under Events -> Settings -> Tickets
Thirdly, please make sure that you have not inserted a start sale date. Until that date is met the tickets will not show up. You can test that by removing the start sale date completely.
Finally, if all else fails I would recommend taking a look at the capacity settings.
Let me know how that goes.
Best regards,
Geoff B.December 12, 2017 at 8:36 am #1403811Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
AuthorPosts
- The topic ‘Ticket are not shown’ is closed to new replies.