Thread was Closed be4 I could reply…

[deborahnewton]

The thread we were communicating on was closed yesterday before I could reply. I’m sorry for my delay.
As for the Eventbrite plugin I purchased… Although I was first told I needed the plugin, it wasn’t necessary for me to purchase. I believe there was something going on with the Woo Tickets update so it forced me to purchase the other plugin. Can I please get a refund for the Eventbrite plugin I purchased?
Thank you in advance for your help! Please let me know if you have any questions or need additional information to move forward.
All my best,
Deborah~

[Kelly]

Hi, Deborah. Sorry about the closed thread.

All of our refunds are handled via email. Please send a message to pro a/ tri.be and reference your previous threads.

Thanks!

[deborahnewton]

Thank you for getting back to me, Kelly!
Can you please send me the email address I need to send the information to?
Thanks again,
Deborah~

[Kelly]

Hi, Deborah. We don’t type out complete email addresses, but it’s pro a/ tri.be (like the URL of our website). Does that make sense?

[deborahnewton]

YES – I’m sorry I was confused. I just sent an email… thank you AGAIN for all your help, Kelly.
Have a great holiday weekend!!

[Kelly]

Thank you, Deborah. Please let us know if there’s anything else we can do. Have a great Labor Day!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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