Thread caused by Events Tickets plus

[designmyweb]

Hi there,
My website is blank with this error message:
Fatal error: Class ‘Tribe__Tickets_Plus__Commerce__WooCommerce__Main’ not found in /home/beluzescbg/www/wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/Loader.php on line 66
Can you help me fix this, please.
Thanks a lot,
Nathalie

[George]

Hey Nathalie,

I’m really sorry to hear about this!

I cannot reproduce this issue on my own site, so I’m wondering—did this happen only after trying to update the plugins?

Also, are you able to access any parts of your site? Your wp-admin, for example?

Thank you!
George

[designmyweb]

Hi George,
Thanks for your answer.
Yes indeed, it happens when I tried to update the plugin and no, I’m not able to access my site !
Can you help me ?

[designmyweb]

Here is the screen capture of line 66 of the file Loader.php
Does it help ?

[designmyweb]

I think I have the explanation:
I deleted the plugin Events Tickets Plus and was able to access my wp-admin again.
Here is the message displaying:
When The Events Calendar and Event Tickets are both activated, The Events Calendar must be running version 4.2 or greater. Please update now.
So I updated the TEC and added back the plugin and everything is ok now !

[George]

Glad to hear it! So sorry for the trouble, Nathalie!

[designmyweb]

No problem. Thanks for your assistance 😉

[George]

😀

[Author]

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