This plugin really need to be UPGRADED

Home Forums Ticket Products Event Tickets Plus This plugin really need to be UPGRADED

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  • Author
    Posts
  • #1625032
    comsud
    Participant

    Hi there,
    I just bought your plugin yesterday. 10min after, i can already see that featured image is not automatically add to Woocommerce, so if i create a event with 3 diffèrent tickets i need to go to the 3 product in Woocommerce for add the same featured image i’ve already add in event.

    Also ! 5 minutes after, deleting a event, the related product created by this event in Woocommerce is not delete ! Why ? i’ve paid 89$ for this no-finish plugin and I begin to regret my choice.

    For info i’ve already voted for the first problem in the suggest ideas…

    What are you waiting for ?!

    #1626217
    Andras
    Keymaster

    Hi comsud,

    Thanks for reaching out to us!

    Sorry to hear about your troubles with our plugins. I’d be happy to try and help you out here.

    Thanks for your submission / vote for the featured image idea. While this may seem like a simple thing there are several questions that need to be considered:

    • What if the image changes, should it stay in sync?
    • What if it’s then overridden at the Products wp-admin page, should it then sync over to the ticket image?
    • What if different images are needed for the tickets for the same event?

    We’d be happy if you could share your ideas on how this should work in the different scenarios. It would give us a user perspective.

    deleting a event, the related product created by this event in WooCommerce is not delete

    Yes, that is true. That is because the WooCommerce product is not linked to the event. It is linked to the ticket that you created for the event.

    If you delete the ticket, then the WooCommerce product will be deleted as well.

    Let me know if you have more questions.

    Cheers,
    Andras

    #1642220
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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