This plugin doesn't do what I need it to do!

[stellasocial]

It was my understanding that I could use the free plugin “Event Rocket” to embed things into my single page website; however, this is not the case. The embeds included with Event Rocket are severely limited and do not look very nice.

I love both the Photo View of Events and the Calendar view, and I want them *both* to look exactly as they are but on the front page. Photo View showing events, with the full calendar below it.

I also purchased WooTickets with this, and I’d like to set up a “shop” page where users can just select a bunch of tickets to purchase without the clutter of all event info. The documentation/tutorial aspect on this is lacking.

If I could just get the Photo View of events and full Calendar on the front page, I’d be extremely happy with these plugins. As it stands, aside from WooTickets, I don’t feel like Events Calendar Pro does anything different or better than other free plugins out there (and I only purchased Pro to be able to embed the calendar on the front page with Event Rocket).

[Geoff]

Hi Michelle,

Thanks for getting in touch and sorry to hear you have some frustrations with the plugin.

I understand you’re disappointed with the way the Event Rocket plugin has failed to integrate with our plugin the way you were hoping. Unfortunately, Event Rocket is a third-party plugin that isn’t officially supported by us, so there’s bound to be some limitations. I’m sorry if it was somehow communicated to you that we support that plugin.

I’m also sorry if we gave a false impression that two calendars could be embedded on the same page. As it currently stands, The Events Calendar does not support managing multiple calendars. If there was confusion there, please let us know how we could have communicated that better so we can help clarify it for others as well.

I also purchased WooTickets with this, and I’d like to set up a “shop” page where users can just select a bunch of tickets to purchase without the clutter of all event info. The documentation/tutorial aspect on this is lacking.

Tickets are registered as Products in WooCommerce. That means you are able to include them in the WooCommerce product catalog on the front end of your site, which is totally separate from the Events posts. To do this, go to the Products section of your admin dashboard, edit the ticket you want to add to the catalog, then change the “Catalog visibility” setting (screenshot). You’re right that this would make a nice tutorial–even if it is a WooCommerce feature–and I’ll bring it up to our team.

As it stands, aside from WooTickets, I don’t feel like Events Calendar Pro does anything different or better than other free plugins out there

I’m really sorry you feel that way. We do pack a lot of features into the free version of the plugin, but feel that PRO extends them with additional features (i.e. recurring events, saved venues and organizers, several additional views, etc.). You mentioned really liking the Photo View, which is a Pro-only feature. Also, just to clarify, WooTickets will function with the free The Events Calendar plugin and does not require PRO in order to work.

If you feel let down by the plugins, you’re welcome to request a full refund by emailing us at pro [at] tri.be and including your receipt. Of course, we’d hate to see you go, but totally understand if you feel there is a better solution that meets your specific needs.

Thanks again for getting in touch and sharing your thought.

Geoff

[Geoff]

Hey there! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to open a new thread. We’d be happy to help. 🙂

Thanks,
Geoff

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