This is Events Tickets Plus purhased

[Catherine]

Hi –

Purchased the Events Ticket Plus plugin yesterday. DO NOT SEE MY DOWNLOAD available to download. I cannot download the file from the downloads section, nothing is there. I cannot even access my ability to request support because it says my license expired even though purchase was made on May 2,, 2017.

This is not the greatest customer purchasing experience. Please help. Thanks.

[Geoff B.]

Good evening Catherine and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the struggles you have experienced while simply attempting to purchase Event Tickets Plus. Yikes!

I would love to help you with this topic.

Our apologies for that, it does seem like something went wrong in the process.
The good news is that I just fixed the license for you.

Normally, you should be able to find what you are looking for here.

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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